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Welcome to the new Knowledge Base section of the web site. You'll find dozens of documents to help you build and grow your digital print business. From Reports on response rates and profitable applications, like the new customer experience, to presentations from the PODi AppForums, this one place has it all. PODi members can download all documents for free.

Finding a document is easy – simply type in a keyword in the search bar above or select a category from the menu in the left column.

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Response Rate Report

New Customer Experience

Pricing for Value

Segmenting the World of Digital...

Hiring Solution Salespeople for...

Digital Printers - The Growth...

Mining for Sales and Profits

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New Customer Experience
			The New Customer Experience (NCE) is a new marketing solution that service provider companies can use to increase their profits and the market value of their companies. The battle to retain and sell more to a new customer is won or lost in the first few months of the enterprise/customer relationship. An NCE program will help any client manage the process of reaching out to their customers during this crucial phase. Service providers who can work with their clients to develop an NCE program will be viewed as value-added partners. Published 2007

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