Ameriprise Financial's statement redesign enabled the company to reduce the amount of paper used and made it easier for clients to understand their financial position. Variable data text blocks also allowed for cross-sell and up-sell opportunities.
Published 2007

Telecommunications provider EATEL has redesigned its billing statements so that the statements are easier to understand and special messages can be used. The program has reduced data processing costs by 50% and significantly reduced customer complaints and billing problems.
Published 2006

UMassFive College Federal Credit Union is an independent cooperative financial institution that was spending too much time on the phone explaining hard-to-understand statements to members. Redesigning the statements and making other changes to its statement production workflow enabled the company to save $18,000 annually, improve customer service, and double response to its marketing campaigns.
Published 2006

Health Care Services Corporation needed a way to keep up with a double-digit increase in print volume (with more on the way). It also wanted to reduce the number of errors made during the mailing process. Although small, when health care information is involved, any errors can be costly. By developing a completely digital printing system, the company was able to meet its objectives and save money.
Published 2005

Scottish and Southern Energy, one of the largest energy companies in the United Kingdom needed an easy-to-use digital printing system that interfaced with its mainframe. The system it developed is so easy to use the company was able to reduce its technical staff to three people, down from 14.
Published 2005

A large commercial bank redesigned its statements to accommodate check images, improve customer communication and understanding, and provide a better marketing vehicle to existing customers. All of the original objectives were achieved, including the reduction of printing costs by more than 50%.
Published 2004

CIGNA Retirement & Investment Services, an asset management and retirement services firm, developed the ability to produce customizable defined contribution and benefit statements. All data is plan and/or participant specific. Point-of-need messages are targeted specifically to the investment behavior of the participant. CIGNA saw a 10.5% increase in plan participation and annual savings in excess of $1million.
Published 2004

KeyCorp, a bank-based financial services company, improved communications with clients through the implementation of a new graphic presentation and design of the financial statements. The process also gives them the ability to target specific customers by inserting pertinent marketing messages within the statements. Printing and mailing costs have been reduced by combining marketing messages on statements.
Published 2004

Pershing LLC, a financial services transactions service provider, implemented Oce's print solution to produce transactional and regularly occurring reports for clients. Time to completion has fallen from over a week in many cases to less than two days. Pershing achieves a high level presentation while managing time and cost.
Published 2004

Relizon Canada , a provider of document management, billing, and relationship marketing, implemented GMC PrintNet T software to dynamically create and printforms, messages, and transactional information utilizing variable data from content files. They have reduced programming, implementation time, and costs.
Published 2004