Free Case Studies

Download free case studies below to get innovative ideas on how to use digital print and direct mail to make your next campaign a success. You’ll find proven strategies and techniques from today's digital printing innovators.

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Dermalogica Supports Stockists with Web-to-Print Solution

Dermalogica is an international skin care company that sells its products through trained skin therapists. The South African operation of Dermalogica has over 550 stockists that need marketing collateral support. Through a web-to-print portal the stockists are able to create personalized marketing collateral while Dermalogica is able to maintain brand consistency. The new solution is also much more efficient as turnaround time from order to delivery was reduced from weeks to 72 hours. Published 2011

Fortress Press Drives Textbook Reviews with Cross-Media Campaign

Fortress Press wanted to improve the performance of their direct mail campaigns and generate interest in their textbooks. To accomplish this direct mail postcards were sent to professors directing them to a Personalized URL for more information on the textbooks and authors. The use of the Personalized URL enabled Fortress Press to track their results and capture information about what factors influenced textbook purchasing decisions. The campaign achieved an over 9% direct mail response rate. Published 2011

Pinehurst Golf Academy Drives Results with Personalization

Pinehurst Resort, a historic golf resort located in North Carolina, wanted to drive enrollment in its Pinehurst Golf Academy. To accomplish this they used direct mail postcards which directed recipients to a Personalized URL. Once at the campaign site visitors were asked to participate in an online survey that would assess their golf game. After completing the survey a personalized brochure was mailed to respondents with customized information regarding the weaker elements of their golf techniques. The campaign achieved a direct mail response rate of 9.9%. Published 2011

Rosemont College Increases Fund Donations

Rosemont College, a private liberal arts college, introduced their new Rosemont Experience Fund to alumni with a multi-touch, cross-media marketing campaign. The fundraising campaign incorporated email, direct mail, social media, and Personalized URLs. Communications were personalized based on the recipient's major and extra-curricular activities while on campus and their donor history. 29% of recipients visited their Personalized URL and over $1,700,000 was raised in donations. Published 2011

Stein Mart Drives Store Traffic and Grows Customer Database

Stein Mart stores in Kentucky, Ohio and Indiana participated in a cross-media direct marketing campaign aimed at increasing store traffic. A campaign incorporating personalized postcards, Personalized URLs and viral marketing via social media, email and text messaging drove huge results. Over 30,000 individuals visited the campaign site and the coupon redemption rate was more than 13 times higher than Stein Mart's expected goal. Published 2011

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AlphaGraphics Uses Multichannel Campaign to Thank Customers and Community

AlphaGraphics in the Cultural District wanted to mark their tenth anniversary with a celebration that would give back to the community and help build awareness of their services. A multichannel direct marketing campaign was developed that incorporated social media, email and direct mail. Customers were asked to help AlphaGraphics celebrate by participating in a special promotional week where 5% of AlphaGraphics' revenues would be donated to local charities. Customers were also invited to an open house party. The campaign successfully showcased AlphaGraphics' personalized marketing capabilities and creativity. Published 2012

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  • JANM Uses Relevant Direct Mail to Boost Spring Appeal Results

    The Japanese American National Museum (JANM) offers membership as a means to support the museum. For their annual fundraising campaign they needed to increase the total number of members and the total dollars raised. JANM used customer analytics to review their existing donor base to determine what characteristics to look for in potential prospects. A direct mail campaign was then developed to reach lapsed and prospective donors. Using relevant messaging JANM saw a 10% to 15% lift in total donation amounts compared to the previous year. Published 2012

  • Specialty Dentist Grows Referrals Through Personalized Campaign

    Imagine Your Smile/Natural Dentistry by Design is a specialty dentistry practice whose business is derived from referrals. This successful direct marketing campaign informed and motivated area general dentists about Dr. Wilhelm's practice and provided them the tools and support to easily and confidently send referrals to his practice. Personalized postcards including Personalized URLs drove a direct mail response rate of over 4% which ultimately led to many referrals. Published 2012

  • Good Sports Outdoor Outfitters Uses Cross-Channel Marketing to Generate Store Traffic and Sales

    Good Sports Outdoor Outfitters expanded its business by opening an outlet store and was developing plans for an online shopping website. To be successful in the expansion Good Sports implemented a direct marketing traffic generation campaign to increase sales and attract new customers. The cross-channel campaign coordinated messages and offers across direct mail, email, newsweekly ads and QR code landing pages. Redemptions of personalized direct mail coupons and seasonal promotions resulted in new sales exceeding $60,000. Published 2012

  • AlphaGraphics Uses Multichannel Campaign to Thank Customers and Community

    AlphaGraphics in the Cultural District wanted to mark their tenth anniversary with a celebration that would give back to the community and help build awareness of their services. A multichannel direct marketing campaign was developed that incorporated social media, email and direct mail. Customers were asked to help AlphaGraphics celebrate by participating in a special promotional week where 5% of AlphaGraphics' revenues would be donated to local charities. Customers were also invited to an open house party. The campaign successfully showcased AlphaGraphics' personalized marketing capabilities and creativity. Published 2012

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1240 Jefferson Road
Rochester, NY 14623
+1 (585) 239-6063

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